HawkRobo Controller - Terms of Use

Effective date: September 8, 2026

These Terms of Use (the "Terms") are a legal agreement between you and HawkRobo Systems Inc., a Delaware corporation ("HawkRobo," "we," "us," or "our"), governing your access to and use of the HawkRobo Controller mobile application (the "App") in connection with compatible HawkRobo robotic platforms and related devices (each, a "Robot"). By installing, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, do not install, access, or use the App.

If you use the App on behalf of an organization, agency, department, business, or other entity, you represent and warrant that you have authority to accept these Terms on that entity's behalf. In that case, "you" means both you and that entity.

If you or your organization has a separately executed written agreement with HawkRobo governing the purchase, lease, subscription, support, deployment, use, warranty, or service of a Robot, the App, or related products or services (a "Separate Agreement"), the Separate Agreement controls to the extent of any conflict with these Terms as to the subject matter of that Separate Agreement. Nothing in these Terms amends a Separate Agreement unless the Separate Agreement expressly states otherwise.

1. Eligibility and intended users

The App is intended for professional and field use by trained and authorized operators. You must be at least 18 years old (or the age of legal majority in your jurisdiction) and legally capable of entering into these Terms.

The App is not directed to children. You are responsible for ensuring that each person who operates a Robot through the App is appropriately trained and, where applicable, licensed, certified, qualified, or otherwise authorized for the relevant activity and jurisdiction.

2. License to use the App

Subject to these Terms and any applicable Separate Agreement, HawkRobo grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to install and use the App on hardware provided, configured, or approved by HawkRobo, solely to operate compatible Robots for intended and authorized purposes. This license does not transfer ownership of the App or any related intellectual property.

Except as permitted by applicable law or a Separate Agreement, you may not: (a) copy, modify, adapt, translate, or create derivative works of the App; (b) reverse engineer, decompile, disassemble, or attempt to derive source code from the App; (c) rent, lease, lend, sell, sublicense, distribute, or otherwise transfer the App; (d) remove, obscure, or alter proprietary notices; or (e) circumvent, disable, defeat, or interfere with security, safety, access-control, authentication, or operational safeguards of the App or a Robot.

3. Hardware, Robots, payloads, and accessories

The App is designed for use with compatible HawkRobo controllers, Robots, payloads, and accessory devices. You are responsible for using compatible and undamaged equipment, maintaining equipment under your control in safe working condition, following applicable documentation and instructions, and keeping firmware and the App reasonably up to date.

Use of modified, damaged, counterfeit, improperly maintained, or unapproved hardware, payloads, accessories, software, or firmware may impair functionality or safety and may affect applicable support or warranty rights. Any Separate Agreement or separate warranty governs the hardware, services, and warranty rights covered by it; these Terms govern use of the App unless that Separate Agreement expressly provides otherwise.

4. Safe and lawful operation

Operating a Robot involves real-world movement and may involve physical, environmental, operational, or situational risk. You are responsible for operating each Robot safely, lawfully, and in accordance with applicable training, procedures, documentation, instructions, site conditions, and authorization limits.

You agree to: (a) maintain appropriate situational awareness and distance from people, animals, property, traffic, obstacles, and hazards; (b) comply with applicable laws, regulations, permits, agency or employer policies, site rules, and third-party rights, including requirements concerning safety, privacy, surveillance, trespass, and recording consent; (c) not use the App or a Robot to harm, harass, unlawfully monitor or surveil, intimidate, or endanger any person, or for any unlawful or prohibited purpose; (d) follow applicable operating limits, warnings, and safety instructions; and (e) retain responsibility for operational decisions and actions within your control.

You are responsible for the conduct of persons whom you authorize to use your controller, credentials, App session, Robot, or related features. You must not permit use by a person who is not appropriately trained or authorized.

5. Optional features

The App or compatible devices may include optional features such as two-way audio, recording, screen sharing, remote viewing, data display, or other communications functions. Availability and technical implementation may vary by device, configuration, software version, deployment, and service environment. Optional features may be disabled by default or require affirmative activation.

If you enable recording, audio, video, screen sharing, communications, or similar features, you are responsible for using them lawfully and appropriately, including providing notices and obtaining consents where required and complying with applicable privacy, surveillance, wiretap, recording-consent, evidentiary, retention, disclosure, and data-handling requirements.

You are responsible for persons with whom you share access, streams, recordings, screens, credentials, or session information and for content displayed or transmitted through features you choose to enable, except to the extent otherwise expressly provided in a Separate Agreement.

6. Third-party services

Certain features may rely on third-party software, networks, communications, hosting, transport, mapping, device, or other services. Your use of a third-party service may be subject to that third party's terms and privacy practices.

HawkRobo does not control and is not responsible for the independent acts, omissions, availability, security, or performance of third-party services, except to the extent required by applicable law or expressly assumed by HawkRobo in a Separate Agreement. References to or interoperability with a third-party service do not constitute a warranty or endorsement of that service.

7. Connectivity

Connectivity requirements may vary depending on the Robot, controller, software version, enabled features, deployment configuration, and operating environment. Functions may use local communications links, network connectivity, Internet connectivity, mobile data, radio links, or third-party communications services.

Unless a Separate Agreement states otherwise, you are responsible for obtaining and maintaining connectivity required for the features you use, including associated costs and compliance with applicable network, spectrum, and authorization requirements. Network availability, latency, interference, congestion, coverage, and performance may affect functionality.

8. Software updates and changes

HawkRobo may make updates, patches, security fixes, configuration changes, or new versions of the App available from time to time to improve functionality, compatibility, safety, security, or support for Robots and related devices. Some updates may be required for continued, compatible, or secure use.

You are responsible for installing required or recommended updates within a reasonable time and following update instructions provided by HawkRobo. Features may be added, modified, limited, suspended, or discontinued where reasonably necessary for safety, security, legal compliance, compatibility, product evolution, or service operations, subject to any contrary obligation in a Separate Agreement.

9. Intellectual property

The App, Robot software and firmware, user interfaces, documentation, designs, trademarks, service marks, logos, product names, and related intellectual property are owned by HawkRobo or its licensors and are protected by applicable intellectual-property laws.

Except for the limited license expressly granted in these Terms or a Separate Agreement, no right, title, or interest in HawkRobo intellectual property is granted or transferred to you. You retain rights in content, recordings, and operational data that belong to you, subject to rights or licenses expressly provided in an applicable privacy notice or Separate Agreement.

Feedback, suggestions, or ideas you voluntarily provide about the App or Robots may be used by HawkRobo without restriction or obligation to you, provided that this sentence does not transfer ownership of your confidential information or other materials protected by a Separate Agreement.

10. Privacy and information practices

HawkRobo's collection, use, disclosure, storage, retention, and other handling of information in connection with the App are described in the applicable HawkRobo Controller Privacy Notice. The applicable HawkRobo privacy notice is incorporated into these Terms by reference to the extent relevant to the applicable service.

You are responsible for your own collection, use, retention, disclosure, security, and protection of recordings, content, personal information, operational information, and other data that you create, access, or control through your use of the App or a Robot, except to the extent HawkRobo expressly assumes responsibility in a Separate Agreement or as required by applicable law.

11. Prohibited conduct

You may not use the App or a Robot to: (a) violate applicable law or regulation; (b) infringe, misappropriate, or violate the rights of another person or entity; (c) conduct unlawful surveillance, recording, monitoring, harassment, or interception; (d) gain or attempt to gain unauthorized access to any system, network, Robot, device, account, credential, or data; (e) introduce malware or malicious code; (f) interfere with, disrupt, overload, impair, or defeat the operation, security, communications, or safety functions of the App or a Robot; (g) falsify or misrepresent identity, credentials, authorization, or authority; or (h) use the App or a Robot in a manner that is unsafe, fraudulent, abusive, or materially inconsistent with applicable documentation or a Separate Agreement.

You are responsible for activity conducted through controllers, credentials, accounts, or sessions under your control, except to the extent resulting from HawkRobo's breach of an applicable legal or contractual obligation.

12. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR ANY EXPRESS WARRANTY PROVIDED IN A SEPARATE AGREEMENT OR SEPARATE WRITTEN WARRANTY, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

HAWKROBO DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, FREE OF VULNERABILITIES, OR AVAILABLE IN EVERY ENVIRONMENT, OR THAT A ROBOT WILL PERFORM WITHOUT FAULT OR INTERRUPTION. THE APP AND ROBOTS ARE TOOLS THAT ASSIST TRAINED OPERATORS AND DO NOT REPLACE PROFESSIONAL JUDGMENT, REQUIRED TRAINING, SITE PROCEDURES, OR SITUATIONAL AWARENESS.

YOU ARE RESPONSIBLE FOR EXERCISING APPROPRIATE JUDGMENT AND CARE IN OPERATING A ROBOT AND FOR OPERATIONAL RISKS WITHIN YOUR CONTROL, SUBJECT TO APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT TO THE EXTENT A SEPARATE AGREEMENT EXPRESSLY PROVIDES OTHERWISE, HAWKROBO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HAWKROBO'S AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID TO HAWKROBO SPECIFICALLY FOR USE OF THE APP DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100), UNLESS A SEPARATE AGREEMENT EXPRESSLY PROVIDES A DIFFERENT LIMIT FOR THE APPLICABLE PRODUCT OR SERVICE.

THE FOREGOING EXCLUSIONS AND LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED. THEY ALSO DO NOT LIMIT ANY EXPRESS REMEDY OR LIABILITY THAT HAWKROBO HAS EXPRESSLY ACCEPTED IN A SEPARATE AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless HawkRobo and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against third-party claims, damages, losses, liabilities, costs, and reasonable legal fees arising out of or relating to: (a) your unlawful, unauthorized, or materially improper use or operation of the App or a Robot; (b) your material breach of these Terms; or (c) your violation of applicable law or the rights of a third party.

HawkRobo will provide reasonable notice of a claim for which it seeks indemnification. HawkRobo may participate in the defense with counsel of its choice. You may not settle a claim in a manner that admits fault by, imposes obligations on, or restricts HawkRobo without HawkRobo's prior written consent, not to be unreasonably withheld or delayed.

This section does not apply to the extent a claim results from HawkRobo's gross negligence, willful misconduct, or other liability that cannot lawfully be shifted. This section applies to a government entity only to the extent permitted by applicable law and any applicable Separate Agreement.

15. Export controls, sanctions, and government use

You agree to comply with applicable export-control, sanctions, trade, and import laws in connection with the App, Robots, software, technical information, and related items. You will not export, re-export, transfer, release, or use any such item in violation of applicable law.

If you are a federal, state, local, or other government entity, your use is subject to mandatory laws and regulations applicable to you. Any provision of these Terms that conflicts with a non-waivable law applicable to that government entity applies only to the extent legally permitted. Government-specific terms may apply under a Separate Agreement. Nothing in these Terms is intended to waive any immunity, statutory protection, or authority that cannot lawfully be waived.

16. Suspension and termination

These Terms remain in effect while you use the App. You may stop using the App at any time.

HawkRobo may suspend or terminate the license granted under these Terms if you materially breach these Terms, create a material security or safety risk, use the App or a Robot unlawfully, or if suspension is reasonably necessary to protect the App, a Robot, HawkRobo, users, third parties, or applicable systems. Any suspension or termination is subject to contrary rights or procedures expressly provided in a Separate Agreement or required by applicable law.

Upon termination of your right to use the App, you must stop using the App. Provisions that by their nature should survive termination - including provisions concerning intellectual property, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and general terms - will survive.

17. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, except where mandatory law requires otherwise. Before initiating formal proceedings, the parties will attempt in good faith to resolve a dispute informally, unless emergency or injunctive relief is reasonably necessary.

Unless applicable law or a Separate Agreement requires otherwise, any dispute arising out of or relating to these Terms or the App that is not resolved informally will be subject to the exclusive jurisdiction of the state courts located in Delaware and the federal courts with jurisdiction in Delaware, and each party consents to personal jurisdiction and venue in those courts.

18. Changes to these Terms

HawkRobo may update these Terms prospectively from time to time, including when features, products, services, legal requirements, or business practices change. We will post revised Terms with an updated effective date and will provide any additional notice required by applicable law. Material changes will not retroactively reduce rights or expand obligations for conduct occurring before the revised Terms became effective, unless applicable law permits and you expressly agree otherwise.

Your continued use of the App after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law. If you do not agree to revised Terms, you must stop using the App. Changes to these Terms do not amend a Separate Agreement unless that Separate Agreement expressly permits amendment in that manner.

19. General

These Terms, together with any applicable HawkRobo privacy notice and any other agreements expressly incorporated by reference, constitute the agreement governing the applicable services. A Separate Agreement remains a separate contract and controls in accordance with the conflict rule stated at the beginning of these Terms.

If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will remain in effect. The affected provision will be enforced to the maximum extent permitted by law or, where appropriate, modified only to the minimum extent necessary to make it enforceable. HawkRobo's failure or delay in enforcing a provision is not a waiver of that provision or any other right.

You may not assign or transfer these Terms without HawkRobo's prior written consent. HawkRobo may assign these Terms in connection with a merger, acquisition, corporate reorganization, financing, sale of equity or assets, or similar transaction, or to an affiliate, subject to applicable law and any contrary term in a Separate Agreement.

Nothing in these Terms creates a partnership, joint venture, employment, agency, fiduciary, or franchise relationship between you and HawkRobo. Except as expressly stated, there are no third-party beneficiaries of these Terms.

Headings are for convenience only and do not affect interpretation. The words "including" and "includes" mean "including without limitation." Electronic acceptance and electronic notices may be used to the extent permitted by applicable law.

20. Contact

If you have questions about these Terms, contact:

HawkRobo Systems Inc.
Website: https://hawkrobo.com
Email: info@hawkrobo.com